Identify the Pest on the Call, Not on the Driveway.
Perry answers every service call in under three seconds, identifies the pest and the evidence before a truck is assigned, screens allergy and food-service risk to the front of the queue, and writes the job into FieldRoutes, PestPac, Jobber, and WorkWave with the right license class attached.
Perry is standing by. Start the call to watch a real intake play out, field by field.
Same Call. Two Very Different Outcomes.
Every pest control operator is one unanswered ring away from handing a job to a competitor. Here is the same emergency, run both ways.
- Callers describe a bug for four minutes and the CSR still guesses wrong
- Tech arrives without the right material, license class, or exclusion gear
- A wasp nest with a known allergy waits behind a routine quarterly re-service
- Plan members get billed for a re-service their contract already covers
- Termite and WDI inspection requests miss the closing deadline nobody logged
- Answered in under three seconds, evenings and weekends included
- Pest identified from the caller's own description before dispatch
- Allergy, food-service, and multifamily risk pushed to the front of the queue
- Plan members recognized and covered re-services honored automatically
- Written once by Perry, synced to FieldRoutes, PestPac, Jobber, and WorkWave
This Is Perry
Your dedicated Pest Control & Extermination intake specialist — not a general-purpose bot with your logo on it.
- Specialty
- Pest Control & Extermination
- Writes into
- FieldRoutes · PestPac · Jobber · WorkWave
- Availability
- 24 / 7 / 365 · unlimited concurrent calls
Identifies the pest before dispatch
Separates German from American roaches, subterranean from drywood termites, and bed bugs from carpet beetles by walking the caller through the evidence they can actually see.
Applicator and label compliance lock
Never promises a treatment your license class doesn't cover, never names a chemical or a rate, and never guarantees eradication beyond your written warranty terms.
Escalates health-risk calls
Stinging insects with a known allergy, rodent droppings in a commercial kitchen, or a confirmed bed bug report in a multifamily unit jumps ahead of routine work automatically.
Protects the recurring book
Recognizes plan members against the route, honors covered re-services at no charge, and rebooks quarterly stops without a CSR touching the schedule.
Live in Four Steps
From signed contract to Perry answering your pest control line — typically inside 48 hours.
Select playbook
Start from a Pest Control & Extermination playbook that already knows the vocabulary, the intake fields, and the questions that decide whether a job is worth a truck roll.
engineos packs enable pest.control \ --agent perry \ --intake emergency
Train guardrails
Define exactly what Perry may quote, promise, and schedule — and the conditions that force a warm transfer to a human instead.
guardrails: quote_ceiling: authorized_only escalate_on: [injury, hazmat]
Connect stack
Native writes into FieldRoutes, PestPac, Jobber, WorkWave, plus bring your own carrier — Twilio, SignalWire, Telnyx, Plivo, or any SIP trunk you already pay for.
engineos connect fieldroutes \ --sync jobs,contacts \ --carrier byoc
Automate & scale
Every call lands as structured JSON with a recording, a transcript, and a deterministic log line. No sampling, no silent failures, no guesswork.
POST /webhook/intake
{ status: "dispatched",
crew_eta_min: 38 }Six Calls Perry Handles Without You.
Real pest control scenarios, each one fully scripted, guardrailed, and logged.
Urgent stinging insect calls
A nest over the back door with an allergic child in the house. Perry flags the allergy, classifies the nest, and assigns a tech carrying the right protective gear the same day.
Termite and WDI inspection requests
Captures the closing date on a real estate transaction, books the wood-destroying insect inspection against it, and flags anything at risk of missing the deadline.
Rodent exclusion estimates
Distinguishes an interior trapping job from a full exclusion, captures entry points and structure type, and books the estimate with the right crew.
Recurring plan scheduling and re-services
Works the quarterly route, honors covered callbacks under the service agreement, and rebooks weather cancellations without a dispatcher intervening.
Commercial and food-service accounts
Recognizes commercial contracts, applies the response window your agreement promises, and logs every visit for the next health inspection.
Bed bug reports in multifamily
Captures the unit and adjacent units, screens for spread, and routes to the inspection protocol your property clients require before treatment is scheduled.
You Own the Carrier. We Own the Intelligence.
Most AI answering services lock you into their phone numbers and mark up every minute. EngineOS runs on the carrier you already have.
- Keep your existing telephony contracts — no port required
- Your recordings, your storage, your data residency
- No per-minute markup on carrier traffic
- Sub-second failover between providers
- Full call-detail records exported to your warehouse
- Leave whenever you like — the numbers were always yours
Encrypted end to end
Calls are encrypted in transit and at rest. Recordings land in your bucket under your retention policy — EngineOS never becomes the system of record for your customers' data.
Evenings, weekends, and holidays answered without a CSR on call.
Every service call picked up before the third ring.
Recovered from calls that previously reached voicemail or a callback queue.
Ready to Put Perry to Work for Your Pest Control & Extermination Business?
Tell us where your calls go today. We'll run Perry against your real intake script, on your own carrier, and show you the structured records it produces — no rip-and-replace required.
- 20-minute call, no slide deck
- Keep your existing phone numbers and contracts
- Live in 48 hours after you say go