v2.0 · 2,105 tests passing

AI Intake That Speaks Your Industry

EngineOS orchestrates voice and chat intake across 17 verticals. Bring your own carrier — Twilio, SignalWire, Telnyx, Plivo — and deploy domain packs that qualify, triage, and route in seconds.

Partner With Us
Latency
340ms
Uptime
99.98%
Silent fails
0
LIVE · Legal Intake · Case #48213
00:00
The problem

Your Phones Are Costing You Money

Every missed call is a competitor's win. Generic bots make it worse — they loop, apologize, and hang up. Domain packs qualify the lead the first time.

Generic AI chatbot
Loop · Confusion
  • I don't understand. Could you rephrase?
  • Let me connect you to an agent…
  • Sorry, all agents are busy. Please hold.
  • I don't understand. Could you rephrase?
  • Call ended · 4m 12s · No lead captured
Outcome: Abandoned · $0 pipeline
EngineOS Domain Pack
Triage · Structured
  • Captured incident date + jurisdiction
  • Verified statute of limitations remaining
  • Scored liability at 0.84 (strong)
  • Queued retainer + booked partner call
  • Call ended · 3m 40s · Qualified lead written
Outcome: Retainer signed · $18.4k case value
How it works

Go Live in 48 Hours

01

Connect your carrier

Paste API keys for Twilio, SignalWire, Telnyx or Plivo. EngineOS provisions numbers and routes traffic in under 4 minutes.

engineos carriers add twilio \
  --sid $TWILIO_SID \
  --token $TWILIO_TOKEN
02

Select a domain pack

Choose from 17 vertical packs. Each ships with an ontology, guardrails, evaluation suite and 200+ scripted intents.

engineos packs enable legal.pi \
  --jurisdiction us-fl \
  --intake retainer
03

Convert leads

Every call and chat lands as structured JSON in your CRM. No transcripts to triage. No silent failures to chase.

POST /webhook/intake
{ status: "qualified",
  score: 0.84 }
Domain packs

One Platform. Seventeen Industries.

Each pack ships with a vertical ontology, guardrails, evaluation suite, and hundreds of scripted intents. Roadmap packs are in private beta.

Live
Legal Intake
Screen cases. Track SOL. Generate retainers.
  • Case screening + conflict check
  • Statute of limitations tracking
  • Retainer generation
Live
Pest Control
Dispatch certified techs. Score infestations. Quote instantly.
  • Certified tech dispatch
  • Infestation severity scoring
  • Instant quoting
Live
Vet Clinics
Triage by species. Route emergencies. Book wellness exams.
  • Species-aware triage
  • Emergency routing
  • Wellness exam booking
Live
Property Management
Classify maintenance. Match vendors. Handle tenant chargebacks.
  • Maintenance classification
  • Vendor matching
  • Tenant chargeback handling
Live
MedSpa
Screen contraindications. Collect deposits. Book treatments.
  • Contraindication screening
  • Deposit collection
  • Treatment booking
Live
Commercial Towing
Classify heavy-duty recovery. Dispatch HAZMAT-certified wreckers.
  • Heavy-duty recovery classification
  • HAZMAT-certified dispatch
  • Live ETA + driver ping
Live
Behavioral Health
Score acuity. Verify benefits. Route crisis calls to 988.
  • Acuity scoring
  • Benefits verification
  • 988 crisis routing
Live
Dental
Triage emergencies. Verify insurance. Book same-day fits.
  • Emergency triage
  • Insurance verification
  • Same-day fit booking
Live
Self Storage
Audit lien timelines. Generate notices. Prep auctions.
  • Lien timeline audits
  • Notice generation
  • Auction prep
Live
Auto Body
Assess driveability. Track claims. Schedule estimates.
  • Driveability assessment
  • Claim tracking
  • Estimate scheduling
Live
Roofing & Solar
Dispatch emergency tarping. Assess storm damage. Quote solar.
  • Emergency tarping dispatch
  • Storm damage assessment
  • Solar quoting
Live
Water Damage / Restoration
Triage flood severity. Dispatch certified crews. Generate estimates.
  • Flood severity triage
  • Certified crew dispatch
  • Estimate generation
Live
HVAC & Plumbing
Screen hazards first. Dispatch no-heat emergencies. Triage main line backups.
  • Priority-1 no-heat / no-cool dispatch
  • Gas leak and flood hazard screening
  • Seasonal maintenance scheduling
Live
Funeral Services
Guide families 24/7. Coordinate arrangements. Manage pre-need.
  • 24/7 family guidance
  • Arrangement coordination
  • Pre-need management
Live
Home Care
Screen caregiver needs. Verify Medicaid. Schedule assessments.
  • Caregiver needs screening
  • Medicaid verification
  • Assessment scheduling
Live
Optometry
Screen red-eye emergencies. Verify vision insurance. Book same-day exams.
  • Red-eye emergency screening
  • Vision insurance verification
  • Same-day exam booking
Live
Shopify E-Commerce
Automated order tracking, returns, cancellations, and fraud-prevented address changes.
  • Order Status Lookup
  • Automated Return Labels
  • Address Modification Screening
  • Shopify & Gorgias Sync
Bring your own carrier

You Own the Carrier. We Own the Intelligence.

Domain Packs
  • Legal
  • Pest Control
  • Vet Clinics
  • Property Management
  • MedSpa
  • Commercial Towing
  • Behavioral Health
  • Dental
  • Self Storage
  • Auto Body
  • Roofing & Solar
  • Water Damage / Restoration
  • HVAC & Plumbing
  • Optometry
  • Shopify E-Commerce
Adapters
  • Pydantic v2 Validators
  • Ontology Engine
  • Guardrail Router
  • Intent Classifier
  • Zero-Vector Detector
Telephony
  • Twilio
  • SignalWire
  • Telnyx
  • Plivo
  • BYOC SIP
  • Keep your existing telephony contracts — no port required
  • Route across Twilio, SignalWire, Telnyx and Plivo
  • Your recordings, your storage, your data residency
  • No per-minute markup on carrier traffic
  • Sub-second failover between providers
  • Full call-detail records exported to your warehouse
Guardrails

Built with Guardrails, Not Just Prompts

Legal
No case-outcome promises. Jurisdiction-aware SOL and UPL blocks.
Medical
HIPAA-safe capture. Never diagnoses. Escalates red-flag symptoms.
Behavioral Health
Columbia risk protocol with instant warm-handoff to clinicians.
Self Storage
Lien language locked to jurisdiction; no unauthorized discounts.
Towing
Class-of-tow verification and consent capture before dispatch.
Infrastructure
SOC 2 Type II. PII redaction. Full audit trail on every turn.
FAQ

Questions Engineers Actually Ask

No. EngineOS is BYOC. Keep your Twilio, SignalWire, Telnyx, or Plivo contracts. We connect via API keys in under 4 minutes.

Every output is validated against a Pydantic v2 schema with zero-vector detection. If the model drifts, the call fails gracefully to a human handoff.

Most packs go live in 48 hours. Custom ontologies for new verticals take 5-7 business days.

Yes. Partners get full voice, persona, and domain ontology customization. Your clients never see EngineOS branding.

Domain packs for medical, dental, and behavioral health include HIPAA-safe capture, audit logging, and PII redaction. SOC 2 Type II certification is in progress.

2,105
passing unit tests across 17 verticals
17
domain packs with Pydantic v2 strict validation
0
silent failures — zero-vector detection on every call
Get started

See It Work in Your Industry

Book a 20-minute demo with a domain pack tailored to your vertical, or read the architecture whitepaper first.