The Case You Miss at Midnight Signs With Someone Else.
Clara answers every after-hours injury call in under three seconds, screens liability and statute of limitations before a partner is ever woken, runs the conflict check against your matter list, and writes the qualified matter into Clio, Filevine, MyCase, and LawPay.
Clara is standing by. Start the call to watch a real intake play out, field by field.
Same Call. Two Very Different Outcomes.
Every legal operator is one unanswered ring away from handing a job to a competitor. Here is the same emergency, run both ways.
- Midnight accident call reaches an answering service that takes a name and a number
- Unscreened leads wake a partner at 2 AM for a claim with no liability
- Statute of limitations goes unchecked until someone opens the file days later
- Paralegal re-keys the same intake into Clio and the matter management system
- No conflict check until the consult is already on the calendar
- Answered in under three seconds, every night and every weekend
- Liability, injury, and treatment status screened before anyone is woken
- Statute of limitations calculated and flagged on the first call
- Conflict check run against your matter list before a consult is offered
- Qualified matter written into Clio, Filevine, MyCase, and LawPay
This Is Clara
Your dedicated Legal Intake & Personal Injury intake specialist — not a general-purpose bot with your logo on it.
- Specialty
- Legal Intake & Personal Injury
- Writes into
- Clio · Filevine · MyCase · LawPay
- Availability
- 24 / 7 / 365 · unlimited concurrent calls
Speaks tort, not script
Knows comparative negligence, policy limits, UM/UIM coverage, and the difference between a soft-tissue claim and a catastrophic injury. Captures the facts that decide whether you take the case.
Never gives legal advice
Gathers facts and nothing else. Never opines on the merits, never quotes a settlement value, never forms an attorney-client relationship — every call closes with the disclaimer your bar requires.
Spanish-first without a transfer
Switches language mid-call and keeps the same structured intake, so a Spanish-speaking claimant gets the same screening and the same record as everyone else.
Warm-transfers what's worth waking you for
Commercial vehicle, catastrophic injury, wrongful death, or a statute about to run — Clara transfers to your on-call attorney with the full transcript already attached.
Live in Four Steps
From signed contract to Clara answering your legal line — typically inside 48 hours.
Select playbook
Start from a Legal Intake & Personal Injury playbook that already knows the vocabulary, the intake fields, and the questions that decide whether a job is worth a truck roll.
engineos packs enable legal.intake \ --agent clara \ --intake emergency
Train guardrails
Define exactly what Clara may quote, promise, and schedule — and the conditions that force a warm transfer to a human instead.
guardrails: quote_ceiling: authorized_only escalate_on: [injury, hazmat]
Connect stack
Native writes into Clio, Filevine, MyCase, LawPay, plus bring your own carrier — Twilio, SignalWire, Telnyx, Plivo, or any SIP trunk you already pay for.
engineos connect clio \ --sync jobs,contacts \ --carrier byoc
Automate & scale
Every call lands as structured JSON with a recording, a transcript, and a deterministic log line. No sampling, no silent failures, no guesswork.
POST /webhook/intake
{ status: "dispatched",
crew_eta_min: 38 }Six Calls Clara Handles Without You.
Real legal scenarios, each one fully scripted, guardrailed, and logged.
After-hours auto accident intake
Rear-ended at 11 PM. Clara confirms medical attention, captures the police report number, identifies the at-fault carrier, and books the consult before the caller searches again.
Liability and damages screening
Scores comparative fault, captures treatment history and gaps in care, and flags low-value claims so your attorneys spend billable hours on the cases that actually pay.
Statute of limitations triage
Calculates the remaining statute from the incident date and jurisdiction, and escalates immediately when a claim is inside ninety days of running out.
Conflict checking
Runs opposing parties against your existing matter list before a consult is ever offered, so you never discover the conflict once you're in the room.
Retainer generation and e-sign
Generates the fee agreement from your template, sends it for signature, and logs execution against the matter in Clio without a paralegal touching it.
Mass tort and campaign intake
A TV or paid-search campaign drops two hundred calls in an afternoon. Clara qualifies every one against your criteria and routes only the matches to your team.
You Own the Carrier. We Own the Intelligence.
Most AI answering services lock you into their phone numbers and mark up every minute. EngineOS runs on the carrier you already have.
- Keep your existing telephony contracts — no port required
- Your recordings, your storage, your data residency
- No per-minute markup on carrier traffic
- Sub-second failover between providers
- Full call-detail records exported to your warehouse
- Leave whenever you like — the numbers were always yours
Encrypted end to end
Calls are encrypted in transit and at rest. Recordings land in your bucket under your retention policy — EngineOS never becomes the system of record for your customers' data.
Nights, weekends, and holidays answered without a partner on call.
Every injury call picked up before the third ring.
Recovered from after-hours calls that previously reached voicemail.
Ready to Put Clara to Work for Your Legal Intake & Personal Injury Business?
Tell us where your calls go today. We'll run Clara against your real intake script, on your own carrier, and show you the structured records it produces — no rip-and-replace required.
- 20-minute call, no slide deck
- Keep your existing phone numbers and contracts
- Live in 48 hours after you say go